PLEASE READ BEFORE CONTACTING

 

A tracking number will be sent to your email once your order has been processed. Please allow 2–3 business days for payment processing. After your order has shipped, delivery typically takes 3–5 business days. Business days are Monday through Friday, excluding weekends and holidays.

 

International Orders

International orders are shipped via USPS Priority International and may take 7–14 business days or longer, depending on the destination and customs processing times.

 

Shipping Responsibility

Once your package has been handed over to USPS, we are no longer responsible for any issues related to shipping delays, lost packages, or delivery errors. For any shipping concerns, please contact USPS directly at 1-800-275-8777.

 

Refunds, Exchanges & Cancellations

 

All sales are FINAL. We do not offer refunds, exchanges, cancellations, or modifications under any circumstances.

 

Due to the nature of our products—such as hair extensions and beauty essentials—we cannot accept returns once items have been opened or tampered with. This policy is strictly enforced to maintain health, hygiene, and safety standards for all customers.

 

By completing your purchase, you acknowledge and agree to this policy.

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